Issue:

• My fridge freezer is not operating
• Cannot turn on the appliance

Applies to:

• Fridge freezers
• Refrigerators
• Freezers
• Chest freezers

Applies to model numbers:

ETB3700H-A, ETE5720B-A, ETB5400B-A, EBB3700H-A, ETB4600B-A, ETB3400H-A, EUM0900SA, EHE6879A-B, ETE5720AA, ETB2802J-A, ETB3400H-H, ETE4600AA, EME3700H-A, EBE4500B-G, EBB3402K-A, EBE4500B-A, EHE5224B-A, ETB2802H-A

Resolution:

  1. Check whether the appliance is switched off.

  2. Check whether the mains plug is connected to the mains socket correctly.

  3. Check if there is power at the mains socket by testing another product like a lamp.

  4. Plug the appliance out and then in.

  5. After switch-on, check the lamp of the appliance or check the noise of the compressor.

  6. After an hour, check the internal temperature of the appliance.

 

If the above steps do not resolve the issues, please contact your local Electrolux Service Centre for further support.

Issue:

• My fridge freezer is not operating
• Cannot turn on the appliance

Applies to:

• Fridge freezers
• Refrigerators
• Freezers
• Chest freezers

Applies to model numbers:

ETB3700H-A, ETE5720B-A, ETB5400B-A, EBB3700H-A, ETB4600B-A, ETB3400H-A, EUM0900SA, EHE6879A-B, ETE5720AA, ETB2802J-A, ETB3400H-H, ETE4600AA, EME3700H-A, EBE4500B-G, EBB3402K-A, EBE4500B-A, EHE5224B-A, ETB2802H-A

Resolution:

  1. Check whether the appliance is switched off.

  2. Check whether the mains plug is connected to the mains socket correctly.

  3. Check if there is power at the mains socket by testing another product like a lamp.

  4. Plug the appliance out and then in.

  5. After switch-on, check the lamp of the appliance or check the noise of the compressor.

  6. After an hour, check the internal temperature of the appliance.

 

If the above steps do not resolve the issues, please contact your local Electrolux Service Centre for further support.